If you are from a country, which is served by our distributor, you are advised to contact them for requesting an evaluation copy, or  when just having questions about our tools.

When you are from a country where we do not have an appointed distributor, you need to contact directly to here Testwell.

Starting point...
As background, noting that arranging an evaluation copy, including all the technical and other communications that it involves, is a bit laborious process to us. So, we hope that you would understand us in the following regard:

Firstly, on our web pages in the tool descriptions we have tried to describe openly and in a technically meaningful way what our tools do and how they can be used. There are also examples of the tool usage results that you can study. There is no additional other big/unadvertised functionality in them. Substantially that is what our tools do.  So, your first evaluation round should be to study the tool descriptions at our web pages. If it turns out that our tool is clearly missing some functionality that is a "must" to you, it presumably is a waste of work, yours and ours, to even ask an evaluation copy of the tool. (But, if you have time, an email to us saying "Your tool x is otherwise promising, but it seems to be lacking the following ..." would be very much appreciated).

Then, noting that we seek customers who understand that the Testwell tools are commercial tools: they have a price and they are supported. We hope our customers to share the opinion that if a testing  tool comes to real production use, and if the tool does what is needed, the tool's initial license fee is rather marginal in the big picture. We wish to grant evaluation copies only to potential customers, who are committed to carry out the evaluation during the allocated period and are considering for purchase, and seriously consider our tool as one candidate.

We expect the information exchange be open and fair. We clearly want to know with whom we are talking with, what is the reason to ask the evaluation copy or some information, and what is the overall picture of the case or reason to your contact.

The evaluation copy is a fully functional version of the tool. The evaluation is free of cost and it includes technical support by email. The evaluation period expires, depending on the tool and other circumstances, normally in 5-20 days when the tool downloading has been made available.

Required background information...
Please construct and send in an email the following information (* mandatory) when asking for evaluation copies:

• Your company's full name [please specify also your division/department/...] (*), web-address (*), street address (*) [all these of your site of evaluation].
• Your name (*) and title/position (*) [i.e. your role in this evaluation process],
  
• Contact information at work: email (*) [we assume this be from your company's domain, not a so called free email address; we assure that your email address is not misused], phone/fax number (*).
• Of what tools you would like to get the evaluation copy (*).
• What is the environment where you would be doing the evaluation: machine type (*), operating system and its version (*). See the detailed list of platforms where we have the tools  available.
•  When CTC++ or CTA++  tools: What is the compiler brand and version (*) for doing the builds. Also, how the builds are done (in command-line mode, via IDE,...) which the tool should be usable with. A concrete example of your typical build command would be useful to understand your technical environment.
  
• When CTC++ tool: If the question is of a cross development case, what is the host development environment, what is the cross compiler brand and version and how the builds for the target are done. What is the target machine architecture.
• If you have interest on multiple (host) development environments, note that the evaluation copy is delivered only on one (host) environment. Please specify the environment where you want to do the evaluation. But for curiosity and possible evaluation later what is the role and importance of the secondary environments that you have in mind.
  
• Reason why you wish to get the evaluation copy (*). Here we would also like to hear something about your situation, which can be relevant when assessing the applicability of our tools in your case (what is your company/development team doing, how big is your team, what you expect to solve with our tool(s), your mindset on how you might be using them, when you expect to purchase the tool, if you find a good one, etc.). Effectively we want to read that we have a business case at hand.
  
• Your explicit "yes" acceptance (*) to send us the evaluation feedback/close-up notification (see below what it should cover) once the evaluation period is over [at latest on the next working day when the evaluation period is expired].
  

Besides the above information additional emailing may be needed for constructing the license strings or for correctly understanding some technical backgrounds.

During the evaluation you are encouraged to actively and openly send technical questions to our support for ensuring the most correct evaluation result.

Evaluation feedback/close-up notification....
As the evaluation feedback/close-up notification an email with the following contents is assumed (covering each tool whose evaluation copy you have received):

• How long time (hours/days/...) you approximately spent with the tool.
• In what way (command-line/IDE/...) you used the tool. How many use cases. With what kind of "volumes".
  
• What were your major findings, both good and bad, compared to your needs and expectations.  The more concrete and technically meaningful your feedback is, the better. We do not expect it to be your company's official statement of our tool, just the evaluator's findings "as is" and whatever they may be, when the evaluation copy can no more be used. Also we do not expect any technical comparisons to other tools that you have possibly evaluated.
  
• Your tool selection status: decision open / evaluating still other tools / best candidate so far / ruled out your tool / when expecting to decide / ... Simply the status "as is".
  
• Your statement that you have uninstalled the tool, deleted all the received tool materials and deleted all the tool generated files and their copies.
  

Any excerpts of your feedback report or your name won't be used in our marketing.

We understand that necessarily you do not select our tool, but if so we want to know why. Our motives for requiring the feedback report are that we wish to learn how our tools meet the customers' needs, where we should develop our tools, and that the evaluation gets decently closed. About the evaluation feedback/close-up point, we've already had enough sad experiences of evaluators, who have not kept their promises.... So, please, take this point seriously.

When the background information of your case is clear and accepted, we will advise the tool download from our web pages.